Technical Log
Guides on technology for those who need to decide, budget for, and maintain a business.
IT support
Here are some indicative reference points for managed IT support, based on the number of workstations, outlining what each plan includes and when it’s more cost-effective to pay for the service instead of calling a technician.
Starlink
When Starlink is used as a backup for fiber, and when it’s used as the primary connection in Magallanes, with managed costs and automatic failover explained.
Business WiFi
What does a WiFi site survey measure? How many access points does each type of space require, and why installing based on guesswork ends up costing more than measuring beforehand?
cybersecurity
The 3-2-1 backup rule, explained in simple terms: why a backup connected to the network isn’t effective against ransomware, and how much it costs to do it properly.
The first step.
A 30-minute call, free of charge, to understand your operation.
Following that, a field diagnosis with defined priorities and a budget.
People, process, and support.
A clear initial contact. A written proposal. Agreed-upon next steps.
We discussed your needs and established goals, deliverables, deadlines, and costs within the proposal.
We agreed on responsibilities, stages, and the necessary information to move forward. The launch and training are defined according to the project.
We’ve agreed on the channels, times, and scope of the follow-up support, so you’ll know who to contact.
A written proposal outlining the scope, deliverables, stages, price, and terms. It also identifies any additional services you would like to include.
We’ve defined the contact channel, the hours of operation, and the scope of support within the proposal. This allows you to understand what kind of assistance your service offers and how to request help.
When defining the project, we reviewed what information is needed, who can access it, and how it will be shared. In software systems, we also agreed on the conditions for backup, preservation, and export.
Technology that supports your trust.
Your browsing on this website uses HTTPS/TLS to protect information during transmission.
Vercel, the provider of hosting for this website, documents the use of AES-256 encryption for data stored within its infrastructure.
Networks, systems, and integrations require their own specific security measures. We’ll work with you to define the scope of each project.
